Advice and tips for customers

We all know her at Dial A Dog Wash , that many of you would like to bath and groom your dogs in between our visits, so we have put together some helpful tips of do’s and don’ts to help you make your dogs grooming experience as comfortable and stress free as possible for both of you.

Always brush out the coat first, using a slicker brush if the coat is in a good condition and remember not to brush to hard as this may cause brush burn to your pet.

Do not attempt to cut out matts or knots with scissors, you may cut to close and cut your pets skin - leave the dematting to us!

Always ask us first, for advice, if you are going to bath your pet in- between our visits, please ensure you use a pet formulated shampoo for your pets needs and under no circumstances use a human shampoo including baby shampoos, as they could harm your pets skin - always look for a pet shampoo that will restore the moisture and healthiness of the fur, at Dial a Dog Wash, we only use shampoos that contain natural products and no harsh chemicals.

Very Important - Do Not under any circumstances bath your pet with matts attached, as the process of bathing and drying will only tighten the matts and make them even more difficult to be taken out by our groomers, also the shampoo will not rinse out properly and then your pet will not dry out very well, meaning there may be a good chance your pets skin will become irritated.

And finally - remember, regular grooming by Dial a Dog Wash Groomers is the easiest and best way to achieve a happy well maintained pet.

Please note - We are happy to come and simply bath your dog in between clips if your dog is clipped at two monthly intervals. This gives the groomer chance to cut the dogs nails at the same time and doesn’t make the dog have to wait until it is next clipped.

Booking Hotline: mobile 07734460700